About Us
Our Story – Experience You Can Trust
We aimed to improve customer experiences through direct manufacturer connections and expanded stock levels while delivering authentic customer care. Our worldwide network now helps hundreds of customers lower expenses and keep their equipment operating smoothly.
What makes us different? Our team provides more than product sales. We fully understand excavator equipment. Our team knows these machines because they work with them daily, providing the best recommendations and technical support right when you need them.
Where We Serve – Global Reach, Local Expertise
North America: Our domestic US and Canadian warehouses deliver fast parts service to both countries
Europe: Reliable partners in the UK, Germany, France, and beyond
Asia & Oceania: Our delivery service operates in the central Australian markets, including Japan and Southeast Asia.
Middle East & Africa: Our company delivers shipments to end-users operating in the UAE, South Africa, and countries situated in adjacent regions. Our global network helps you receive needed parts efficiently at any excavator job site.
What We Offer – Your One-Stop Excavator Parts Solution?
Hydraulic Components: Pressured components include pumps, cylinders, valves, and hoses.
Final Drive & Swing Gear Parts: Durable replacements that outlast OEM versions.
Undercarriage Systems: Track chains, rollers, and idlers must be designed to endure harsh environments.
GET (Ground Engaging Tools): GET (Ground Engaging Tools) consists of bucket teeth, adapters, and cutting edges that prolong their digging depth.
Air Conditioning Parts: Equipment operators should maintain comfort across all operating temperatures.
Quick Wear Parts: Cost-effective solutions for high-replacement items We always add more parts to our selection so you receive replacement parts on time and stay productive.
Why Customers Trust Us – Our Competitive Edge?
Our Commitment – More Than Just a Supplier, We're Your Equipment Partner
- Our Team Provides Genuine Technical Solutions
Every order comes with:
Customers have unlimited access to our real technician team instead of basic support operators.
Detailed installation guidance for complex components.
Our team provides you with valid guidance when you need to fix or replace equipment.
Our experts locate hard-to-find parts and suggest better alternatives when older models are no longer usable. - When Emergencies Strike, Our Team Reacts Quickly
We maintain:
Our service team answers emergency parts requests 24 hours a day to handle urgent breakdown needs.
Stocked items ship for emergency orders on the same day.
Our team receives top priority when handling urgent orders. - Continuous Improvement
We actively:
Our team evaluates new part models to extend their operational lifespan.
Our team examines product failure information to pick better future products.
Ask operators to share what troubles them about your services.
Buy parts based on how often customers use them in practice. - Transparent Business Practices
You’ll always get:
Our prices show all elements of payment and include no surprise charges.
We will provide exact lead times (including confirmed delays) throughout production.
Detailed documentation with every shipment.
Straightforward warranty claims process. - Partnership Approach
We work to:
Understand your specific operational challenges.
Suggest preventive maintenance strategies.
Our team will let you know when your components reach replacement age.
Help plan seasonal maintenance schedules.
Let’s Work Together – Contact CT Parts Today
Need the Right Part Fast? Our team stands by to assist.
Call: +1 (604) 442-6852
Email: info@ctparts.ca
FAQ
Why Buy Parts From Us
We stock a large inventory of Heavy Equipment Parts for Excavators, Loaders, Dozers. We’ve made simple to start a quote, even from your phone.